Alan Miller

Predicting what will happen in 2021 takes some spuds. Forrester have have had a go with the help of their network of stellar business leaders. Their brilliant and insightful report plus my thoughts below…

Read the full Forrester 2021 Predictions (EMEA) report here Technology : Businesses will want to exit 2020 with pace and energy and rediscover their form as quickly as possible. That technology will enable this is no surprise, however in the face of reduced resources and budget will we really eschew traditional approaches to technology to …

Predicting what will happen in 2021 takes some spuds. Forrester have have had a go with the help of their network of stellar business leaders. Their brilliant and insightful report plus my thoughts below… Read More »

The state of the B2B Digital Experience : Observations on the findings of this outstanding survey and insight from Episerver

In these times of substantial, accelerated change and increased dependency on digital capability it was fascinating to see and review this Episerver report focusing on the B2B Digital Experience, and digitisation more broadly. The full report is below followed by a summary of the points that caught our eye and our perspective on what we …

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FREE Business Support PLUS Access to Business Management & Analytics Tools until July

Learn more about the initiative here        Business Management and Analytics tools here Can you help spread the word please : We are offering FREE business support and access to business management & analytics software during the pandemic. I am partnering with Raptech Solutions to offer business support services and access to business …

FREE Business Support PLUS Access to Business Management & Analytics Tools until July Read More »

What if now was EXACTLY the time to push ahead with your strategy or drive on with your priorities?

Latest in my series of hopefully useful posts and shares related to responding to the times that we are in. A number of businesses are taking stock of their operations, strategy and priorities either out of necessity or because somewhat surprisingly the current situation has enabled it. Is that you or your business? Have you …

What if now was EXACTLY the time to push ahead with your strategy or drive on with your priorities? Read More »

Green stimulus can stimulate the recovery : A fascinating and optimistic view on how best to recover from the economic impact of the COVID-19 crisis.

Sustainable jobs that are available to many, ‘shovel ready’ projects, better return on investment AND progress tackling climate change. This will undoubtedly be an investment led recovery and this report tapped a significant range of influential opinions globally and has received widespread coverage so lets hope this is where the investment goes. On account of …

Green stimulus can stimulate the recovery : A fascinating and optimistic view on how best to recover from the economic impact of the COVID-19 crisis. Read More »

Even in challenging times its good to be challenged

A great article covering a broad perspective on digital transformation (in the real sense of ‘transformation’ and not the operations online = digital transformation sense). Also some great resources from the authors and their connections. Props to Forbes for this. The fundamental takeaway for me is that an incremental approach doesn’t cut it anymore, if …

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Simplify customer experience so that it is ruthlessly focused on…

… the outcome the CUSTOMER is trying to achieve. Original article, company page and other insight here Friday Musings : Who’s job was it to spend all that money making it harder for customers to do what we want them to?   There is a lot of talk and focus, now and always, about multi-channel …

Simplify customer experience so that it is ruthlessly focused on… Read More »